WHAT MAKES TROPIFLORA DIFFERENT?
What makes Tropiflora different?
IN A NUTSHELL…
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WE GROW WHAT WE SELL
Tropiflora propagates and grows over 7,000 different plant items and we are constantly searching the world and adding new varieties.
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ORDER WITH CONFIDENCE
Tropiflora survives on repeat business. We are plant experts and have built a reputation of reliability over more than 40 years in the tropical plant business (since 1976).
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Selection of sizes
We stock and sell several sizes of most items and tell you up front what size you will receive for your money. No guessing…ever. Since we grow our own, we don’t just resell single sizes bought from another supplier. Many plants are available in multiple sizes from cuttings to flowering
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We’re accessible
Email us anytime and we will respond by the next working day, or phone us toll free in the U.S. during our business hours of 8 a.m. to 5 p.m. Monday through Friday or from 8 a.m. to 3 p.m. Saturdays, Eastern time and talk to a live person. You may also visit during those same hours. You are welcome to inspect our greenhouses and pick orders up at the nursery if you wish. Never an appointment necessary.
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Rapid, reliable service
Shipping is usually within a day to a few days of receipt of your order. We service our customer’s needs year round and back our products with a full guarantee.
TO ELUCIDATE…
TROPIFLORA IS AMONG THE TOP PRODUCERS IN THE WORLD OF COLLECTOR-GRADE BROMELIADS AND OTHER EXOTIC TROPICALS
Our nursery includes over six acres of covered greenhouses plus additional open growing areas. Most plant varieties are produced here from seed or cuttings and some are brought in from tissue culture laboratories. As big as we are we still cannot produce everything that we’d like to. So, in order to offer the best possible selection, we do obtain certain items from other reputable dealers, and we stand behind their quality the same as our own. But by far and away, most plants we offer are produced right here.
THIS IS OUR 42nd YEAR OF BUSINESS
And we have built a clientele that spans every state of the union and many countries across the globe. We specialize in supplying individual collectors as well as botanical gardens, zoos, aquariums and public gardens around the world. We sell most items wholesale to small resellers, but DO NOT supply mass merchandisers. We leave that for the ‘plant factory’ type nurseries. All of our stock is lovingly produced and tailored to the individual needs of our varied customer base.
NO MYSTERY SIZES
Ever go to a site and find a plant that you want and can’t tell what size it is? Sure, the picture shows a blooming plant, but is the plant you will receive a seedling, a cutting or a mature plant? We don’t like such mysteries and will list clearly the pot size for the plant you are buying, whether it is a single or a clump, cutting or offset, seedling or mature. No more guessing. Choose with confidence and only consider price and cost of shipping.
IF YOU NEED HELP, WE ARE HERE FOR YOU
Our website is designed to be used 24/7 by anyone, without assistance. All ports are secure and (we hope) things are easy to understand. However, if you have a question that you just have to have answered or if you need assistance, you can phone us (toll free in the U.S.) during our business hours from 8 a.m. to 5 p.m. Monday through Friday and from 8 a.m. to 3 p.m. on Saturdays. Emails will be answered as soon as possible during the same hours. Visitors are always welcome during business hours without an appointment. If you wish to place an order for pick up, we welcome that too. No need to call ahead if you just want to come by and shop or look us over. We’ll be glad to see you!
OUR POLICY IS RAPID TURNAROUND
We do most domestic shipping Monday through Wednesday, but ship all week long. We treat all orders equally on a first come first served basis as much as possible. We handle rush requests to the best of our ability and endeavor to get all orders out and in the hands of our clients a rapidly as possible. Shipping methods are by means of your choice and all packing is professionally done to accommodate the varied products, shipping methods and weather conditions.
OUR BUSINESS SURVIVES ON REPEAT CUSTOMERS
You don’t last 42 years in mail order if customer service is not a priority. We disappoint you at our own peril and we realize that. One hundred percent satisfaction is our goal. Anything less than that is not acceptable and we back it by a full guarantee. .