FAQ

A tropical plant native to the Americas. There are thousands of bromeliad species and we carry a huge variety at Tropiflora. Bromeliads are our specialty! There are many different varieties and we have the honor to have the largest collection of them in the United States!

A tillandsia is a epiphytic bromeliad. An epiphyte is a plant that can grow without soil. Coining the term 'air plant'! So the tillandsias can grow on cork, a tree, on a windowsill or anything else that does not have soil. There are a few varieties of tillandsia, that require soil. *

All plants need water. Review our General Tillandsia Care Sheets for information as well as the Culture Requirements on the Tillandsia's page.

It depends. We propagate regularly so it may only take a few months for new plants to grow -- however plants don't all grow at the same rate. If you see a plant that you want is out of stock, you can sign up on the product's page to be notified via e-mail when they are available.

You can visit the 'Shop' section of Tropiflora.com to see current availability of plants for purchase. If you are looking for a certain plant you don't see on our website, you can contact us.

The plant's description on Tropiflora.com will include light requirements for your plant (see the 'Culture Requirements' tab). You can always call our office or email to ask our growers for more information. Our Care Sheets page is also available to download any care sheets for Bromeliads, Tillandsias, Adeniums, & Ant plants, etc.

An offset is a pup, or baby, of the plant. We offer offset sizes 1/3 at the minimum of the size of the mother plant. The offsets that we separate are always at a good size to survive and grow well on their own.

Only if specified in the description but most of the time, no. We take pictures of plants when they are looking their best, either in bloom or bud, to show you what your plant can become!

$100 is the minimum in order to be able to purchase wholesale items online. Wholesale orders via phone or email are available for resellers and landscapers. Please feel free to sign-up for an account on Tropiflora.com with all of your business information prior to visiting/ordering.

We specialize in Bromeliads and Tillandsias, which are going to be our wholesale priced plants. There are some exceptions.

Yes -- As of now we only have a consolidated list for Tillandsias. Please contact the office for a copy!

You can view your account page to see your latest discount codes and offers, as well as your VIPP member emails for your code.

You can order through our website, call our office or email us your order. If ordering through Tropiflora.com, you can add any plant you are interested in to your online shopping cart and proceed to checkout using the prompts. Please feel free to contact our office if you have any questions.

As of 10/24/24 we can no longer hold any orders. Hurricane damage has destroyed 15 greenhouses and we simply do not have the space. All orders currently pending shipment will be scheduled for shipping as soon as possible. Please watch for emails from Tropiflora. All future orders will be schedule to ship/pick up as we receive them.

Please contact our office and we will try to troubleshoot your issue. If you are having trouble viewing the site, please make sure that you are using the latest Chrome, Firefox or Microsoft Edge browsers. Internet Explorer is no longer supported and may cause issues when browsing Tropiflora.com.

Tropical plants don't like freezing weather! We want your plants to arrive alive and healthy -- not dead and brown. We will proceed with shipping as long as night-time temperatures are consistently above 40°F for several days in a row in your area. If your order is currently in a 'Cold Weather Hold', you have several options:

• Upgrade shipping to 1-Day, 2-Day or Express
• Continue to Hold for warmer weather *
• Cancel/Refund order *

Contact our office if you'd like to change your options. You can read more about our Tropiflora Guarantee and our Shipping and Handling Charges for more information.

Yes, we can include a heat pack and foil for a fee. Please note that a heat pack and foil will not protect your plants during shipping for an extended period of time. 2-Day or faster shipping to very cold areas will include a heat pack and foil. You can read more about our Tropiflora Guarantee and our Shipping and Handling Charges for more information.

You will receive an email with your tracking information upon label creation when its time to ship, as well as being available through your Tropiflora.com account.

As soon as possible and in the order in which it was received. We ship Monday - Wednesday, weather and holidays permitting.

Yes. Contact our office.

Yes, we love visitors! Come by and check our operations and wonder through our vast amounts of growing greenhouses. We also offer pick-up in store for orders.

We are open:

• Monday-Friday from 8am-4:30pm
• Saturday from 8am-3pm
• Closed Sundays and certain Holidays * Please give us a call if you are unsure!

Want a tour? Contact us for more information.

This is a document issued by the Department of Agriculture certifying the plants have been inspected according to appropriate procedures and are considered free from quarantine pests. Hawaii and Arizona require 'phytos', as do all shipments to any country other than the United States. The fee is $75. An Import Permit may be required by your country or state.

We ship to many countries all over the world -- however, not all countries accept plant shipments so easily. Please check with your country's Department of Agriculture for more information on requirements and processes. You may need an import permit, broker or phytosanitary certificate to bring Bromeliads into your country.

***As of March 1, 2023: All EU shipments will have a VAT (value added tax) due upon pickup of shipment from Customs. Tropiflora will NOT collect this tax.

We require a minimum of 2 weeks to schedule a phytosanitary inspection and have all your plants pulled, tagged, cleaned and ready to be packed. It may take longer depending upon weather and our shipping load.

As of 10/24/24 we can no longer hold any orders. Hurricane damage has destroyed 15 greenhouses and we simply do not have the space. All orders currently pending shipment will be scheduled for shipping as soon as possible. Please watch for emails from Tropiflora. All future orders will be schedule to ship/pick up as we receive them.